Meet Our Team

We know that our practice is only as effective and as welcoming as the people who we employ, which is why we take pride in our friendly and well-trained team members! As a team, we are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment in a supportive and nurturing environment. We promise to speak candidly with you about possible treatments as well as any risks and associated costs of treatment, and how treatment can address your individual needs as a patient.

Our staff is uniquely trained and highly skilled, and we strive to provide energetic and fun-loving service to each patient. Our staff consists of team members with specialized training and multiple certifications, and each one of our clinical team has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.

To experience the difference that only a well-trained, professional and courteous team can deliver, schedule your appointment with our practice today!

Our Operations Team

  • Heather Brager - Director
  • Joanne Czedik - Administrative Assistant 
  • Brandon Grunes, DMD - Pediatric Clinical Director
  • Jane McMahon, RDA - Clinical Operations Coordinator
  • Kathleen Carlson, CDA - Orthodontic Coordinator

Heather Brager, Director

JoannaWith more than 20 years of dental industry experience, Heather leads, coordinates, and manages the comprehensive needs of the Practice. She works closely with the entire team to uphold the highest standards of care for our patients and their families. Heather's focus is in providing each patient of Natick Dental Partners with the very best possible dental experience, from the initial scheduling call through the completion of their dental care. Heather is also a Shinpiden Reiki Master, a published poet, and a visual artist. She spends most of her personal time with her two teenage sons and partner Charles exploring New England, cooking elaborate ethnic meals, and talking to her cats.

Joanne Czedik, Administrative Assistant

JoannaJoanne Czedik has been the Administrative Assistant at the practice for over 20 years. She takes care of Payroll, employee benefits, accounts payable and property management. Joanne has an adult son and daughter. She lives in Marlborough with her husband and kitties and enjoys cooking, travelling and going for rides with her husband on his motorcycle. 

Sue, Financial Coordinator

JoannaSue has been in the dental field since 1997. Starting out as a chairside dental assistant she became certified and managed all aspects of the dental clinic. In 2002 she made the shift to the front desk and over the years experienced many roles but, she found her passion with insurance and billing. She recently joined our team as our Financial Coordinator. By working closely with our Director and our Front Desk Team, she keeps the revenue flowing by ensuring your insurance claims are processed properly. To unwind she sings along to 70's music in her car for her hour long trek back to Rhode Island where she is greeted by her dog Mya, cat Lily and her bird Julietta. She enjoys the outdoors and likes to bake and crochet.

Jane McMahon, Clinical Operations Coordinator

JoannaJane is responsible for overseeing scheduling, as well as daily workflows for the team. She works closely with the Director, manages vendor relations, clinical supplies, orders, and ensures that the practice is a clean and welcoming atmosphere. Jane enjoys supporting the pediatric department while creating a comfortable space for children and their parents. Jane graduated with academic honors from Porter & Chester Institute leading to her state licensure in Dental Assisting. She is dedicated, passionate, and prides herself in being personable and professional. Jane has resided in Natick her entire life, and in her free time, she enjoys spending time outdoors with her 3 children, and her friends and family.

Kathleen Carlson, Orthodontic Treatment Coordinator 


Kathleen Carlson has been with Natick Dental Partners for 27 years, starting as an orthodontic assistant. Kathleen oversees the orthodontic department working closely with the team of orthodontists and assistants. Communication with both parents and patients is key, so she strives to answer and address every question to create a comfortable reassuring environment. Kathleen is a certified dental assistant as well as state licensed.  She has a passion for the orthodontic field of dentistry and feels she has truly found her niche. Kathleen resides in Natick, and outside the office she spends time with her adult daughter and son and their families. She stays active by skiing and playing tennis.

Joanna Sorensen, Pediatric Coordinator

JoannaJoanna coordinates and organizes the clinical needs for the pediatric department of the practice. She works closely with the team to make sure your children receive the best care possible when in our office. Joanna has two cats, Dan and Trigger, and lives with her husband in Westborough. She loves drawing, hiking, and true crime documentaries!

George Groussis, Laboratory and Technology Coordinator

GeorgeHDGeorge oversees and coordinates all laboratory work for our office, creating 3D-printed appliances, and is the point person for all things technology! Working closely with the our Adult, Orthodontics and IT teams, George supports the office by ensuring that everyday technological needs are met, our lab is caught up on cases, and that any new electronics to the office are up and running. George spends a lot of his personal time 3D printing at home, making costume pieces for the King Richard Renaissance faire, and tabletop miniature game pieces.

Natick Dental Partners

  • Natick Dental Partners - 230 Pond St., Natick, MA 01760 Phone: 508-653-2417 Fax: 508-650-5715

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